Oil & Gas
Volteo helped a leading provider of drilling equipment for the Oil and Gas industry create a nimble and highly configurable Change Management system using ServiceNow. The existing process was very cumbersome, used by only one department, and not easily adoptable by the rest of the company. Volteo brought its deep expertise in Change Management, process redesign, and ServiceNow architecture to create a flexible Change Management process that is now being adopted across the company. In addition, Volteo was able to institutionalize the best practices in Change Management, that has significantly decreased the number of defects introduced due to application changes.